Refund Policy
Effective Date: June 2026
At ItsYourShow.co, we reserve studio time, production resources, and personnel specifically for each client. To ensure fairness and availability for all customers, the following refund policy applies:
Studio Sessions & Content Power Hour
-
Cancellations made more than 48 hours before a scheduled session are eligible for a full refund or account credit.
-
Cancellations made within 24-48 hours of a scheduled session are eligible for a 50% refund or full account credit.
-
Cancellations made less than 24 hours before a scheduled session are non-refundable.
Production Services
Due to the custom nature of podcast production, video editing, content creation, coaching, and consulting services:
-
Deposits and payments for completed work are non-refundable.
-
If a project is canceled before work has begun, a refund may be issued at the sole discretion of ItsYourShow.co, less any administrative or planning costs already incurred.
-
Once production, editing, design, or consulting work has commenced, payments become non-refundable.
Rescheduling
We understand that schedules change. Clients may reschedule a booked session one time at no charge when requested at least 24 hours before the scheduled session.
Satisfaction Commitment
If you are dissatisfied with a service, please contact us within 7 days of delivery. While refunds are not guaranteed, we will make reasonable efforts to address concerns and provide appropriate revisions when applicable.
Contact
Questions regarding this policy may be directed to:
ItsYourShow.co
hello@itsyourshow.co
www.itsyourshow.co